Privacy Policy

Last Updated: August 23, 2026

At WisaRice, we value your trust and are fully committed to protecting your personal information. This policy outlines how we handle your data when you interact with our digital storefront.

1. Information We Collect

We do not collect cookies or automated tracking data on this website. When you click our "Order on WhatsApp" links, the only information we receive is your WhatsApp phone number, your profile name, and the specific text message sent to initiate your order.

2. How We Use Your Information

Your phone number and transaction details are used strictly to:

• Process and fulfill your order requests.

• Coordinate delivery logistics to your specified location.

• Communicate direct order status updates.

3. Payment Safety

All payments are handled securely through M-Pesa. WisaRice never requests, handles, or stores any banking passwords or credit card information. 

4. Data Sharing

We do not sell, rent, or trade your personal data. Your contact details are only shared with our designated delivery riders or local courier service providers to ensure your package arrives safely at your doorstep.